Need help? Call us +33 7 85 39 46 33

Return and Refund Policy

Thank you for shopping at Allure Saint-Jean-Cap-Ferrat.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SCP Parus 2, 24-32, avenue Jean Mermoz SAINT-JEAN-CAP-FERRAT 06230.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Allure Saint-Jean-Cap-Ferrat, accessible from https://alluresjcf.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Send an email about wanting a cancelation to info@alluresjcf.com
Or complete a Cancelation and refund in the personal account after loging in.
You can always call us at the number +33 7 85 39 46 33 or write to us on WhatsApp

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • Goods must be returned unused, undamaged, with no signs of usage and all tags attached and original packaging.
  • Shoes and accessories must be returned in their original branded boxes and dust bags, if provided, and placed in a protective box when returned.
  • When trying on the shoes, do not mark the sole and do not damage the shoe box.
  • Underwear and swimwear may only be tried on over one's own underwear. We do not accept returns that have been worn or soiled.

The following Goods cannot be returned:

  • Swimwear, Underwear, Socks,Stockings is not accepted for returns.
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

24-32, avenue Jean Mermoz

SAINT-JEAN-CAP-FERRAT
06230

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

How To Return

Send an email about wanting a cancelation to info@alluresjcf.com
Or complete a refund(return) in the personal account after loging in.
You can always call us at the number +33 7 85 39 46 33 or write to us on WhatsApp.

Refunds money

Once your return has been received by our brand or partner boutique, it can take up to 6 calendar days to process. When your return has been accepted, your refund will be processed to your original payment method, excluding any delivery costs. Refunds can take up to 14 days to show in your account, depending on your payment provider.

14 days after the refund to the card that you payed with. Or in Cash if you payed in store.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: